Terms of service

1. Operator

The e-shop shop.mydyrabycad.cz (hereinafter referred to as "e-shop") is operated by Mydy Rabycad, sro, ID No. 061 93 099, Tax ID No. CZ06193099, with its registered seat at U Smaltovny 1375/25, Prague 7, registered in the Commercial Register maintained by the Municipal Court. in Prague, section C, insert 277870. To contact the operator, use mail shop@mydyrabycad.cz or telephone number +420 774 975 056

2. Buyers

A buyer is any person who uses an e-shop to shop, whether as a consumer or in the course of his business.

3. Conditions of purchase by the consumer

A consumer is any person who makes a purchase outside his or her business. If you enter an ID or VAT number when ordering, you are not considered a consumer and the terms of this article do not apply to you.

The consumer is entitled to withdraw from the purchase contract within 14 days of receipt of the goods. Withdrawal from the contract is to inform the seller by e-mail (the message must include the order number, consumer identification and notice of withdrawal / return of goods. Consumer is then without undue delay to send the goods back to the seller at the above address. is borne by the consumer.

The contract may not be withdrawn in respect of goods which have been customized or made-to-measure.

If the goods have defects upon delivery, the consumer has the right to demand the delivery of new goods or the supply of missing goods, repair of the goods, a reasonable discount or withdraw from the purchase. The consumer is also entitled to exercise the right from the defect that occurs in the goods within 24 months of receipt.

Other matters not regulated by these Terms and Conditions, whether purchased by a consumer or purchased by an entrepreneur, are governed by the rules laid down by Act No. 89/2012 Coll., The Civil Code, and other related legal regulations of the Czech Republic.

4. Delivery terms

The dispatch of orders for the e-shop is provided by MerchShop s.r.o., Company ID 050 63 757, Tax ID 05063757, based at Helénská 1799/4, Prague 2.
Contact: e-mail: shop@merchshop.cz, phone: +420 608 869 607.

Shipments sent by post are dispatched every Monday and Thursday, except on holidays. The order is usually shipped within a week of receiving the payment on our account.

All goods that are available in the e-shop are currently in stock, except for items that are marked as sold out.